My new printer has now run out of magenta ink so I've put in the new ink cartridge which is a genuine replacement, not a copy but I keep getting a message telling me the printer doesn't recognise the cartridge!!!!!
I've tried everything, removing it, replacing it, switching off and on again, unplugged it over night and started again but still have the problem! I'm about to throw the printer out the window or kick somebody!!! It won't even let me scan or photocopy.
Does anyone know what I can do? I need HELP!